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Frequently Asked Questions

The Bidding section provides you with an overview of all the items you have
bid on lists items you have won, outstanding invoices and items you are

The Bidding section also provides access to your Favourite Stores list.
Managing & Placing Bids

At the heart of your auction experience is bidding on items you'd like to buy.
you can purchase items in several ways:
Standard bidding
Proxy Bidding
Make an Offer
Buy Out
You can see detailed examples for each type of bidding option below.

Standard & Proxy Bidding
Standard bidding is the most common way to bid on an item, and is exactly
the same as the process used in real-world auction rooms. You bid the
minimum amount needed to outbid the current high bidder.

A Proxy bid means that you bid an amount that is higher than necessary. The
auction software will raise your actual bid to the minimum necessary, but will
remember your maximum.

If someone else comes along and tries to outbid you, the auction software will
automatically place additional bids on your behalf up to the value of your
proxy bid. This means you can stay on top of the bidding without having to be
near a computer.

Make an Offer Some sellers allow potential buyers to make an offer to buy their items, to
avoid having to wait for the auction to finish.
If a seller is open to offers, you will see a logo like this in the item listing:
The Make Offer section of the listing also contains information about the price
range in which offers can be made.

Swap Offers
Instead of monetary offers, some sellers will accept Swap Offers - offers of
an item of appropriate value in exchange for the item being sold. The swap
offer process works in a very similar way to the standard Make Offer process.
1. If the seller of the item you are interested in accepts Swap Offers, you
will see an entry like this in the item listing:
Click on the Make An Offer link and enter a description of the swap
you are proposing:
Click Proceed and you will see a confirmation message confirming that
your swap offer has been passed to the seller.

Some sellers allow items to be purchased instantly at a fixed price, regardless
of any auction bidding that has taken place. This feature is called Buy Out.
You will see this logo in item listings offering the Buy Out facility.
The Buy Out price will be stated directly below the Buy Out logo.
1. To purchase an item with Buy Out, click on the Buy Out logo:
2. You will be taken to a confirmation page showing the Buy Out price,
postage costs and payment methods for the item:
Click Proceed if you are happy to continue.
3. Your purchase will now be confirmed and you will be able to pay the
seller's invoice: